Abtrace Support Portal

Everything you need to begin using Abtrace for the first time - from creating an account, joining your organisation, to initial setup and onboarding.

Manage users, roles, and practice-level settings. This section covers permissions, configuration and administrative functions.

Learn how to use the Proactive Monitoring Tool to track patient care, gain population insights and drive decisions with analytics.

Set up and manage automated recalls to prompt patients for follow-up care, reviews and routine monitoring.

Support patient communication and engagement through messaging, recalls and structured information gathering.

Fix common issues and understand error messages.

Need help? Contact the Abtrace team, send feedback or report an issue.