---
title: Contact us | Abtrace Support Portal
description: Need help? Contact the Abtrace team, send feedback or report an issue.
---

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1. [Abtrace Support Portal](https://help.abtrace.co/)
2. [Contact us](https://help.abtrace.co/contact-us)

# Contact us

 Need help? Contact the Abtrace team, send feedback or report an issue.

- [Get in touch](https://help.abtrace.co/additional-support)
- [Pricing questions](https://help.abtrace.co/pricing-questions)

- [Getting started](https://help.abtrace.co/getting-started#main-content)

    - [Account & Installation](https://help.abtrace.co/getting-started#account-installation)
    - [EMIS Setup](https://help.abtrace.co/getting-started#emis-setup)
    - [SystmOne Setup](https://help.abtrace.co/getting-started#systmone-setup)
    - [Compliance](https://help.abtrace.co/getting-started#compliance)
- [User Management Portal](https://help.abtrace.co/user-management-portal#main-content)

    - [Users & Practice Configuration](https://help.abtrace.co/user-management-portal#users-practice-configuration)
    - [Practice-level emails & reports](https://help.abtrace.co/user-management-portal#practice-level-emails-reports)
    - [Rules Management](https://help.abtrace.co/user-management-portal#rules-management)
    - [Analytics](https://help.abtrace.co/user-management-portal#analytics)
- [Proactive Monitoring Tool](https://help.abtrace.co/proactive-monitoring-tool#main-content)

    - [Patient View](https://help.abtrace.co/proactive-monitoring-tool#patient-view)
    - [Population View](https://help.abtrace.co/proactive-monitoring-tool#population-view)
    - [Optimisation View](https://help.abtrace.co/proactive-monitoring-tool#optimisation-view)
    - [Analytics View](https://help.abtrace.co/proactive-monitoring-tool#analytics-view)
    - [FAQs](https://help.abtrace.co/proactive-monitoring-tool#faqs)
- [Automated Recalls](https://help.abtrace.co/automated-recalls#main-content)

    - [Recall Guides](https://help.abtrace.co/automated-recalls#recall-guides)
    - [Clinical Programmes](https://help.abtrace.co/automated-recalls#clinical-programmes)
    - [FAQs](https://help.abtrace.co/automated-recalls#faqs)
- [Patient Engagement](https://help.abtrace.co/patient-engagement#main-content)

    - [Patient Portal](https://help.abtrace.co/patient-engagement#patient-portal)
    - [Messaging](https://help.abtrace.co/patient-engagement#messaging)
    - [Questionnaires](https://help.abtrace.co/patient-engagement#questionnaires)
- [Troubleshooting](https://help.abtrace.co/troubleshooting#main-content)

    - [Account & log in](https://help.abtrace.co/troubleshooting#account-log-in)
    - [Common Errors](https://help.abtrace.co/troubleshooting#common-errors)
    - [SystmOne](https://help.abtrace.co/troubleshooting#systmone)
    - [EMIS](https://help.abtrace.co/troubleshooting#emis)
    - [Network & connectivity](https://help.abtrace.co/troubleshooting#network-connectivity)
- [Contact us](https://help.abtrace.co/contact-us)

[![abtrace-logo-colour@2x-Sep-24-2025-07-33-42-6579-AM](https://help.abtrace.co/hs-fs/hubfs/abtrace-logo-colour@2x-Sep-24-2025-07-33-42-6579-AM.png?width=130&height=63&name=abtrace-logo-colour@2x-Sep-24-2025-07-33-42-6579-AM.png "abtrace-logo-colour@2x-Sep-24-2025-07-33-42-6579-AM")](http://abtrace.co)