---
title: I did not approve the Abtrace Proactive Monitoring tool in SystmOne
description: The first time you load a patient from SystmOne to the Abtrace Proactive Monitoring tool, you will be asked to approve Abtrace in SystmOne. If you clicked "Don't Approve" by mistake, do not worry. Fol
---

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# I did not approve the Abtrace Proactive Monitoring tool in SystmOne

The first time you load a patient from SystmOne to the Abtrace Proactive Monitoring tool, you'll be asked to approve Abtrace in SystmOne. If you clicked "Don't Approve" by mistake, don't worry, you can fix this in a few easy steps.

#### How to fix it

1. In SystmOne, click **Setup** in the blue ribbon along the top of the window.
2. Click **Mobile Working & Integration**, then **Device Manager**
3. Click the arrow next to **Blocked** and find the Abtrace CDSS software
4. Click **Approve Device**, then **OK**

**![devicemanager](https://help.abtrace.co/hs-fs/hubfs/devicemanager.jpg?width=670&height=485&name=devicemanager.jpg)**

 

![abtracecdss](https://help.abtrace.co/hs-fs/hubfs/abtracecdss.jpg?width=670&height=426&name=abtracecdss.jpg)

 

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