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What are organisation emails?

Manage your organisation's email addresses

Abtrace will send you various notifications via email, including:

  • Automated Recall reports 
  • Questionnaire responses
  • Messaging Delivery Status Reports 
  • Appointment request forms 
If you'd prefer these notifications go to a shared inbox (e.g a practice email) rather than an individual’s, you can set up an organisation email. This ensures critical reports and submissions aren't missed by any one person.

Here’s how you do it:
  1. Head to the User Management Portal -> Organisation Emails section
  2. Click +Register New
  3. Enter your preferred organisation e-mail
  4. Open your inbox, find the verification email and select the 'verify email' link 
  5. You're ready to go! Feel free to assign this email as the recipient for any reports or submissions 🎉