--- title: Managing Recall Executions description: See a log of each time your automated recall has run, including patients matched, messages sent, and downloadable execution reports. --- [Skip to content](https://help.abtrace.co/automated-recalls-executions#main-content) [![abtrace-logo-colour@2x-3.png\]](https://help.abtrace.co/hs-fs/hubfs/abtrace-logo-colour@2x-3.png?width=124&height=60&name=abtrace-logo-colour@2x-3.png)](https://help.abtrace.co/?hsLang=en) Open main navigation Close main navigation - [Go to abtrace.com](https://www.abtrace.com/) [Go to abtrace.com](https://www.abtrace.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Abtrace Support Portal](https://help.abtrace.co/?hsLang=en) 2. [Automated Recalls](https://help.abtrace.co/automated-recalls?hsLang=en) 3. [Recall Guides](https://help.abtrace.co/automated-recalls?hsLang=en#recall-guides) # Managing Recall Executions  The Executions tab shows a log of every time this recall has run, with a breakdown of each one - including how many patients were contacted and by which method.  ####  Jump to: [How to access](https://help.abtrace.co/automated-recalls-executions#access) [What you'll see](https://help.abtrace.co/automated-recalls-executions#youllsee) [Execution report](https://help.abtrace.co/automated-recalls-executions#executionreport)  #### 🔑 How to Access Your Execution Log 1. Log in to the [User Management Portal](http://portal.abtrace.com/) 2. Select your practice name 3. From the left-hand navigation menu, choose **Automated Recall** 4. Select the recall you want to review 5. Click **Executions** #### 📊 What You'll See ![](https://help.abtrace.co/hs-fs/hubfs/image-png-Jul-02-2026-09-57-47-1608-PM.png?width=342&height=411&name=image-png-Jul-02-2026-09-57-47-1608-PM.png) **Next run** - the date and time this recall is next scheduled based on your configuration. **Refresh** - updates the list with the latest execution information. A table of all executions showing: \- **Date** - when it took place \- **Status** - Success or Failed \- **Duration** - how long it took to run     ℹ️ **Note:** A "Next run" date will still show even when a recall is disabled. The toggle next to your recall name will confirm whether it's currently active.   #### 📋Execution report Click into an execution to view its report, which includes: ![](https://help.abtrace.co/hs-fs/hubfs/image-png-Jul-02-2026-09-51-52-8047-PM.png?width=510&height=324&name=image-png-Jul-02-2026-09-51-52-8047-PM.png) - **Patients matched the criteria - **the total number of patients who met the recall's filters at that time - **Patients considered, of which X were selected for messaging** - how many were reviewed vs. selected to be contacted (some may be excluded, for example due to an existing appointment or recall constraints) - **Slots available for appointment booking** - the number of open appointment slots at that time, where a booking link is included - **E-mails sent** - the number sent - **SMS messages sent**, including how many were successfully delivered Click **Download Full Report** to export the complete patient-level breakdown. ⚠️ **Failed executions:** If a run shows as Failed, click the field to see more detail.   - [Getting started](https://help.abtrace.co/getting-started?hsLang=en#main-content) - [Account & Installation](https://help.abtrace.co/getting-started?hsLang=en#account-installation) - [EMIS Setup](https://help.abtrace.co/getting-started?hsLang=en#emis-setup) - [SystmOne Setup](https://help.abtrace.co/getting-started?hsLang=en#systmone-setup) - [Compliance](https://help.abtrace.co/getting-started?hsLang=en#compliance) - [User Management Portal](https://help.abtrace.co/user-management-portal?hsLang=en#main-content) - [Users & Practice Configuration](https://help.abtrace.co/user-management-portal?hsLang=en#users-practice-configuration) - [Practice-level emails & reports](https://help.abtrace.co/user-management-portal?hsLang=en#practice-level-emails-reports) - [Rules Management](https://help.abtrace.co/user-management-portal?hsLang=en#rules-management) - [Analytics](https://help.abtrace.co/user-management-portal?hsLang=en#analytics) - [Proactive Monitoring Tool](https://help.abtrace.co/proactive-monitoring-tool?hsLang=en#main-content) - [Patient View](https://help.abtrace.co/proactive-monitoring-tool?hsLang=en#patient-view) - [Population View](https://help.abtrace.co/proactive-monitoring-tool?hsLang=en#population-view) - [Optimisation View](https://help.abtrace.co/proactive-monitoring-tool?hsLang=en#optimisation-view) - [Analytics View](https://help.abtrace.co/proactive-monitoring-tool?hsLang=en#analytics-view) - [FAQs](https://help.abtrace.co/proactive-monitoring-tool?hsLang=en#faqs) - [Automated Recalls](https://help.abtrace.co/automated-recalls?hsLang=en#main-content) - [Recall Guides](https://help.abtrace.co/automated-recalls?hsLang=en#recall-guides) - [Clinical Programmes](https://help.abtrace.co/automated-recalls?hsLang=en#clinical-programmes) - [FAQs](https://help.abtrace.co/automated-recalls?hsLang=en#faqs) - [Patient Engagement](https://help.abtrace.co/patient-engagement?hsLang=en#main-content) - [Patient Portal](https://help.abtrace.co/patient-engagement?hsLang=en#patient-portal) - [Messaging](https://help.abtrace.co/patient-engagement?hsLang=en#messaging) - [Questionnaires](https://help.abtrace.co/patient-engagement?hsLang=en#questionnaires) - [Troubleshooting](https://help.abtrace.co/troubleshooting?hsLang=en#main-content) - [Account & log in](https://help.abtrace.co/troubleshooting?hsLang=en#account-log-in) - [Common Errors](https://help.abtrace.co/troubleshooting?hsLang=en#common-errors) - [SystmOne](https://help.abtrace.co/troubleshooting?hsLang=en#systmone) - [EMIS](https://help.abtrace.co/troubleshooting?hsLang=en#emis) - [Network & connectivity](https://help.abtrace.co/troubleshooting?hsLang=en#network-connectivity) - [Contact us](https://help.abtrace.co/contact-us?hsLang=en) [![abtrace-logo-colour@2x-Sep-24-2025-07-33-42-6579-AM](https://help.abtrace.co/hs-fs/hubfs/abtrace-logo-colour@2x-Sep-24-2025-07-33-42-6579-AM.png?width=130&height=63&name=abtrace-logo-colour@2x-Sep-24-2025-07-33-42-6579-AM.png "abtrace-logo-colour@2x-Sep-24-2025-07-33-42-6579-AM")](http://abtrace.co)