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Questionnaire error: Questionnaire does not exist

This error appears when a questionnaire response can't be saved to the patient's record. The questionnaire has either:

  • Already been saved/declined by a user

  • Expired because it has been submitted more than 28 days ago


What you'll see

 questionnaire doenst exist

How to fix

Ensure the questionnaire has been submitted by the patient less than 28 days ago, and that it has not already been saved to the record.

ℹ️ Note: When a questionnaire is saved to the patient's record, the information is dated to when the patient submitted it, not when the user saves it.
Still Having Issues?

If completing these steps does not resolve the issue, please submit a Support Ticket via our Web App. Alternatively, you can email us at support@abtrace.co.