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Get in touch

We're always happy to hear from you - whether you've got a question, something's not quite working as expected or you've simply got feedback or an idea you'd like to share with us.

You can contact our team via the Web Portal and selecting Support Ticket, or email us directly at support@abtrace.co and we'll get back to you as soon as we can. If you're unable to access the portal or email us, our live chat is available too.

Please note: for patient safety, please avoid including NHS numbers or other identifiable patient details in your message.

Looking for something else?

  • Just starting out with Abtrace? Visit Getting Started for setup guides and onboarding support.

  • Experiencing an issue? Check Troubleshooting for solutions to common problems.