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Check out our our Analytics dashboards in User Management Portal here (beta), and read the help article here.
The Analytics View offers selected users to view insights into achievement tracking and utilisation of the Proactive Monitoring Tool, and the rules which are enabled at your practice. We suggest using this feature when looking at general trends over time, helping you stay up to date with your monitoring and targets.
When navigating to the Administration landing page, you will see a summary of the number of rules enabled, by practice; breakdown by type of rule and conditions (indications) covered; and total patient messages sent (SMS and email).
In the menu bar, select the condition you'd like to explore further with a detailed dashboard.
We have dashboards covering the following (with more coming soon!):
Rules
Our Rules dashboard has been retired - review and modify the rules enabled for your practice in Rules Management in the User Management Portal (learn more here)
Messaging
The Messaging dashboard will show a summary of the number of messages (SMS and email) sent using Abtrace messaging features (single, bulk and automated) and number of appointments successfully booked by patients using Abtrace self-booking links.
The first chart shows the number of messages sent, over time, split into the following categories:
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Single SMS
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Single email
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Bulk SMS - SMS messages sent by bulk messaging, in Population View
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Bulk email - email messages sent by bulk messaging, in Population View
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Automated SMS - SMS messages sent by automated recalls
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Automated email - email messages sent by automated recalls
The second chart shows the number of appointments which have been successfully booked by patients, using Abtrace self-booking links, over time.
We always love hearing feedback and suggestions - let us know here!