Example Recall Suggestions
Where do I start when setting up Automated Recalls?
Jump to: Quick-start links · Featured example · Further reading
We've put together a list of common recalls used by practices, along with quick-start links to get you set up faster. Ready to build your own? See our step-by-step setup guide.
Before diving in, review Rules Management to make sure the tool is configured for the monitoring your practice needs. For example, if you'd like to recall patients with CKD for annual bloods, the associated rules will need to be enabled first.
💡Get ahead with Days Overdue. In Population View, select Groups (bottom-left) and toggle on Days Overdue to start picking up patients before they become due e.g. - 60 days picks them up 2 months in advance and -14 days gives you a 2-week lead.
Beyond reminders: what you can send
Recalls don't have to be a simple "please book in" message. Depending on what the cohort needs, you can:
- Attach a questionnaire - e.g. blood pressure, an asthma control test or a body mass index (BMI) questionnaire, so patients can self-report without needing an appointment
- Include an appointment link - e.g. a blood test or flu vaccine appointment, so patients can book directly rather than phoning in
- Send information - e.g. smoking cessation advice, where the goal is patient education rather than booking a review
Quick-start links
These links open a pre-filtered population directly in the Abtrace tool. Because they use the Abtrace app protocol, they can't be clicked - you'll need to copy and paste each one into your browser address bar.
How to use:
- Copy the entire link for the recall you want to build
- Paste it into your browser address bar and press Enter
- The tool will open with filters pre-applied - amend as needed
- Click + Add Recall to begin setup
💡Before activating, always review your filters. If relevant to your practice, consider excluding patients such as those who are housebound, in a care home, or receiving palliative care.
| Recall Example | Copy the link and paste to browser |
|---|---|
| Blood Test Due | abtrace://population?version=2&search=b80562c2154f4d09939e4fbd58d5acc6 |
| LTC Review - AF, CHD, HTN, HF, CKD, Secondary Prevention (Core Bloods Complete, Review Due) |
Requires Chronic Disease Monitoring Annual Review enabled in Rules Management❗ |
| Diabetes Review (Bloods Complete, Review Due) | abtrace://population?version=2&search=ee9cb7439530463f9bb8328aff306ad5 |
| ACT Questionnaire (Adult) | abtrace://population?version=2&search=e9619e9388c44628a6034423e5c8098f |
| Asthma Review (ACT <20) | abtrace://population?version=2&search=30351657a4c247ff85956fb800585481 |
| Childhood and Infant Immunisations | abtrace://population?version=2&search=6d811f33f6884adcafd634b36c014a65 |
| Blood Pressure Questionnaire | abtrace://population?version=2&search=fc5780c2a66f46 |
| Smoking Status Questionnaire | abtrace://population?version=2&search=6b1df15940e344e3abd0894105ba871b |
| Cervical Screening | abtrace://population?version=2&search=c8904db310b643efb08c0a4bce0a04af |
| Medication/Prescribing Review | abtrace://population?version=2&search=acbe9dbdf86b4594b47681a4188aa4ac |
| SGLT2 Education | abtrace://population?version=2&search=846f1be1cadb436f8a4f3a6c3e6d302c |
| Urine ACR | abtrace://population?version=2&search=e18d794599e94706934e839aa481acf1 |
⭐ Featured example — SGLT2 Drug Safety Advice
A good first recall is one that doesn't require appointments. SGLT2 Drug Safety Advice is a popular choice — CQC requires that patients on SGLT2 inhibitors receive annual advice on the risk of Fournier's Gangrene and Diabetic Ketoacidosis.
- Once set up, runs weekly and automatically excludes patients until the following year
- Add the relevant SNOMED codes to ensure the advice is coded correctly - e.g. Education about Fournier's Gangrene and Education about diabetic ketoacidosis
Example patient message (check with your clinical team before using):
Our records show you are taking Empagliflozin/Canagliflozin/Dapagliflozin. Patients on these medications must receive annual drug safety advice. Seek urgent medical help if you experience pain, tenderness, redness, or swelling in the genital or perineal area, especially with fever or malaise. Watch for signs of diabetic ketoacidosis (DKA): nausea, vomiting, fast breathing, abdominal pain, unusual drowsiness, or fruity-smelling breath. If you develop any of these symptoms, please contact the surgery.
📋 Other recalls to consider
The quick-start links above cover the most common recall types, but you can set up recalls for many other areas - including vaccines, NHS Health Checks and mental health.
See also: Questionnaires · Advanced Searches · Target Indicators · Statin & Lipid Lowering Therapy · Childhood Immunisations