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👋 Getting started
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👥 Account
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🛡 Administration & admin users
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😷 Patient view
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🌍 Population view
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🔎 Optimisation module
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📊 Analytics tab
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✉ Single messaging
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🔗 Booking links
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⏰ Automated recall
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📝 Personalised questionnaires
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📖 Rulesets & rules
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🚢 Onboarding
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🎚 How-to's
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🛠 Troubleshooting / error messages
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🗨 Support
How can I exclude patients from automated recalls who already have an appointment booked?
We have a double-booking feature in place where you can exclude patients by appointment booked when creating an automated recall.
At the moment EMIS and SystmOne will only allow us to do this by member of staff but we are working on being able to exclude patients with appointment booked by slot type too.
See screenshot below of what this looks like in the User Management Portal.
