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Can patients be excluded from Automated Recall

You can exclude patients from receiving automated messages from Abtrace

Yes, this is possible. In order to do this there are a couple of steps:#

1. Make sure that you are happy that you do NOT want the patient to be automatically contacted by Abtrace for any reason

2. Add the code Recall postponed (finding) - 185556008 to the patient record

3. Let your Abtrace point of contact know, or email support@abtrace.co, sot that we can have this actioned for you

 

NB: just adding the code to the notes will not automatically exclude these patients, so please do let us know if this is something you would like to do.