📝 Personalised questionnaires
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      How do Patient Questionnaires work?

      You can now send questionnaires to your patients, and receive responses in a secure and easy to save way

      This functionality helps practices simplify data collection, reduce admin burden, and improve patient engagement. Making it very easy for patients to share health information from home.

       

      What’s New?
      You can now send questionnaires directly to patients from Abtrace.

       

      Key Features:

      • Send to individuals: message a patient with a link to a selected questionnaire

      • Send to groups: bulk message multiple patients with a link to a selected questionnaire

      • Automated recalls: Direct patients to complete a questionnaire (coming soon!)

      • Available forms:

        • Smoking Status

        • Blood Pressure

      • More questionnaires/forms coming soon

      How it works

      To enable the feature, please:

      • Go to the User Management Portal

      • Go to the Patient Services section

      • Turn the Questionnaires toggle ON

      • Set an NHS email address to receive patient responses. This can be a shared inbox that your practice decides to use to receive responses

        1 add email

      To send a questionnaire:

      • In the Proactive Monitoring Tool, select the patient or group of patients you would like to send the questionnaire to

      • Click on ‘Message’ and select ‘Include a questionnaire link’

      • Choose from the dropdown list

      • Send it to an individual or a group

        2 select quesrtionnaire

      What Patients will see

      Patients receive a secure message with a link to their questionnaire.

      • Easy access: Patients verify their date of birth before starting

      • Designed for mobile: Fast and easy to complete on any device

      • NHS-branded experience: Styled to match NHS standards for trust and familiarity3. bp enter

      Receive responses:

      • You’ll get an email with the response and options to ‘Save to record’ or ‘Discard’

      • If you click ‘Save to record’ it’ll automatically save and code the information into EMIS or S1 and you’ll see a confirmation screen

      • Patient status will auto-update in the system

      4. receive email

      Important Notes:

      • Any patient can be sent a questionnaire but patients must have an enabled, overdue, or opportunistic task linked to the questionnaire/form in order to view it

      • Patient specific rules to enable a specific questionnaire for any patient is not supported yet

      • At this time, only one questionnaire per patient can be sent at a time

      • If a patient doesn’t meet the criteria, they’ll receive the message but won’t be able to access the questionnaire. They’ll see a friendly message explaining they no longer need to complete the questionnaire

      This new feature saves time by:

      • Reducing phone and in-person form completion

      • Auto-coding data into the patient record

      Coming soon 🥳

      • Questionnaire recall integration

      • Expanded questionnaire library - many more to come!

      • Optional automatic coding

      • Patient specific rules (Diary entries)