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I did not approve the Abtrace Proactive Monitoring tool in TPP (SystmOne users only)
The first time you load a patient from SystmOne to the Abtrace Proactive Monitoring tool, you will be asked to approve Abtrace in SystmOne. If you clicked "Don't Approve" by mistake, do not worry. Follow the instructions below:
In SystmOne, click 'Setup' in the blue ribbon along the top of the window. Then, click 'Mobile Working & Integration' followed by 'Device Manager'.
Click the arrow next to 'Blocked' and find the Abtrace CDSS software.
Click on Approve Device
and OK